The assistant that's actually read the Owners Corporations Act 2006.
Alma lives inside Outlook as a side panel. Ask it a strata question, or open an owner's email and get a draft reply, both grounded in Victoria's Owners Corporation legislation, your firm's SOPs, and that building's history. Answers and drafts in seconds. You review and send. Alma never does.
Hi,
There's water staining spreading across my bedroom ceiling and it's getting worse after last week's rain. A plumber inspected and said it's coming from the common property roof, not anything inside my lot.
Can you confirm the Owners Corporation will arrange the repair? It's been three weeks now.
Regards,
Margaret
Alma drafts. It advises. You decide.
Open an owner's email in Outlook. Alma's side panel surfaces a draft reply, referencing the relevant sections of the Owners Corporations Act 2006, drawing on your firm's own procedures, and pulling context from that building's file. And when you just need an answer, like what the Act says about recovering overdue levies or who carries the cost of a common-property repair, ask Alma directly and get a cited answer without leaving Outlook. Edit it, approve it, or discard it. No email leaves your firm without a human reviewing it first.
Open the email
An owner writes in. You open their message in Outlook, like always.
Alma drafts
The side panel returns a reply grounded in the Act, your SOPs, and that building's history.
You review & send
Edit, approve, or discard. You send it from Outlook. Alma never sends on your behalf.
Where Alma works
It lives in the side panel of the inbox you already use.
Alma installs as an Outlook add-in: one button on your ribbon, “Draft reply with Alma.” Open an owner's email and the panel opens beside it: choose the building, generate a grounded draft, edit it, and insert it straight into your reply. Nothing new to log into, no copy-paste between tabs, and it never sends.
Not on Outlook?
Alma's drafting engine isn't tied to Microsoft. The add-in just talks to an Australian-hosted service that does the grounded, cited drafting. For firms on Google Workspace or another setup, the same engine reaches your team through a secure web companion. Tell us what your firm runs on when you register, and we'll line your integration up first.
Draft reply with Alma
Drafts a Victorian Owners Corporation reply. You review and send.
My fee notice arrived. What if I can't pay it all right now?
Dear Mr Tran,
Thank you for getting in touch. If paying the full amount by the due date isn't possible, you're entitled to request a payment plan. The fee notice sets out this option, along with National Debt Helpline details.
The Owners Corporation can recover unpaid fees, with penalty interest, under section 30 of the Owners Corporations Act 2006 (Vic)Recovery of money owed to the OC, but our firm's first step is always to agree a hardship arrangement where we can.
Citations
Alma never sends. You review and send every reply.
Built for Victoria
Built for Victorian strata. Not strata in general.
Most AI tools treat "strata" as a generic category. Alma was built by someone who has managed Owners Corporations across Victoria: OC rules amendments, special resolutions, committee delegations, the Act's specific obligations to lot owners. In Victoria it's an Owners Corporation with rules, not a "body corporate" with "by-laws," the way a generic tool would have it. Alma uses the language the Act actually uses, and it knows where the liability lives because the person who built it has stood in that liability.
The whole framework, not one Act
Knowing the Act isn't enough. You have to read the plan.
Half the questions that land in your inbox don't turn on the Act at all. They turn on the registered plan of subdivision, the boundary plans, and the schedule of liability and entitlement for that scheme. Alma works across the whole framework you operate in, so a common-property call doesn't come back answered as if the Act were the only document on the file.
The day-to-day (fees, meetings, resolutions, rules) and the repair-and-maintain duty, cited to the section a levy or dispute reply actually needs.
Where the common-property boundary sits, and how lot liability and entitlement were struck for the scheme. The Act won't tell you who's responsible. The plan will.
The model rules, maintenance-plan content, and the insurance requirements that sit under the Act.
How fee recovery and disputes are actually run, and the procedural traps that get a claim adjourned or struck out.
Training & oversight
It doesn't just save time. It raises the standard of every reply that leaves your firm.
The real cost in a strata firm isn't only the hours. It's the mistakes, and the senior time spent catching them. A newer manager's reply to a levy dispute or a common-property question can miss the section that matters, so a principal ends up re-reading half the team's outbound mail. Alma changes that maths: every draft starts grounded in the Act, the regulations, the plan and the building file, so the floor comes up, and oversight stops being a full-time job.
A first-year manager's draft already cites the right section and follows your firm's own SOPs. It's on-the-job training that ships with every email, not a course they sit once and forget.
When the baseline is grounded and consistent, principals and senior managers reclaim the hours lost reviewing and correcting other people's mail, and put them back into the complex matters only they can handle.
Every draft is anchored in the Act, the regs, and that building's history, so the error that becomes a VCAT headache or an angry committee surfaces at draft stage, not after it's left the building.
You still review and send every reply. Alma just makes sure what lands on your desk to review is already right.
Privacy & data residency
Your clients' data stays in Australia. Full stop.
Most AI tools send your data to a vendor's servers overseas. Alma doesn't. It runs on Claude through AWS Bedrock, hosted inside AWS's Australian regions. The model runs on AWS infrastructure here, and Anthropic never receives or sees a single owner record, building file, or email.
- Anthropic never sees your data. On AWS Bedrock the model runs inside AWS's own infrastructure. Anthropic has no access to your prompts, your data, or the drafted replies.
- Nothing leaves Australia. Every request is processed within AWS's Australian regions and travels only on AWS's private network, never the public internet.
- Never used to train any AI model. Not by AWS, not by Anthropic. Training on your data is contractually prohibited on Bedrock.
- Australian Privacy Principle 8, by architecture. Cross-border data residency was a build decision made before the first line of code, not a policy added afterwards.
You handle sensitive financial and property data on behalf of lot owners. We built accordingly.
Built by someone who's sat in your chair.
Daniel managed Owners Corporations in Victoria before building Alma. He knows how long a levy-dispute reply takes when you need to cite the Act correctly, and how much of a manager's day disappears into email a junior couldn't safely touch. He's spent years inside the Victorian strata industry and stays close to the people who run firms like yours. Alma is the tool he wanted and couldn't find.
Founding Firm Program
Help shape it. Lock in founder terms.
- One month free. Try Alma on your real Victorian emails before anything is decided.
- Daniel sets it up personally. He loads your SOPs, templates, and building history himself.
- One 30-minute feedback call a month. You help shape what gets built next.
- Founding Firm pricing, permanently grandfathered for the life of your subscription.
Founding Firm pricing, permanently grandfathered. First 10 Victorian firms only.
Register your firm for early accessRegister your firm for early access
We're onboarding a small number of Victorian strata firms first. Tell us about your firm and Daniel will be in touch personally.
Thanks, that's with Daniel.
He reads every registration personally and will be in touch from hello@anum.com.au. Founding Firm places are limited to the first 10 Victorian firms.
Want to skip the back-and-forth? Book a 20-minute call and Daniel will walk you through Alma on your own emails.
Book a 20-minute call with Daniel